Once an order is placed, head over to My Orders. Tap on your active order to view live GPS tracking of the delivery partner, estimated time of arrival (ETA), and driver contact number.

You can cancel free of charge within 60 seconds of placing the order before the restaurant kitchen confirms and accepts it. Once kitchen preparation commences, cancellations are subject to cancellation charges as fresh culinary food items cannot be reused.

Your Foody Ashta Wallet stores instant refund credits and cashbacks. During checkout, you can use your wallet credits for 1-click payment with zero wait time.

We accept UPI (Google Pay, PhonePe, Paytm), Credit and Debit Cards (Visa, MasterCard, RuPay), NetBanking from all major Indian banks, Foody Ashta Wallet, and Cash on Delivery (COD) for eligible serviceable locations.

We sincerely apologize for any inconvenience. Please take a clear picture of the delivered parcel and report the issue under My Orders > Report Issue or email support@foodyashta.in within 2 hours. Our team will verify and issue an instant wallet refund or bank transfer.

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Frequently Asked Questions (FAQs)

How do I track my active food order?

Can I cancel my food order after placing it?

How does the Foody Ashta Wallet work?

What payment methods do you accept?

What if my order is damaged or has missing items?